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\nTeetopia prints words, names and photos that customers send us, and we publish our own design artwork and product pages on teetopia.shop. We respect the work of artists, photographers and designers, and we expect the same from everyone who uses our site. This page explains how copyright owners can tell us about material they believe infringes their copyright, following the US Digital Millennium Copyright Act (DMCA), and how someone whose material was removed can respond. For trademarks, logos and other rights, see our Intellectual Property Policy.
\nThis policy covers material that appears on teetopia.shop, such as product images, design artwork, mockups, page text and any images or files hosted on the site. It also covers orders: if you believe a customer asked us to print your copyrighted artwork or photo on a shirt, hoodie, sweatshirt or hat, you can use this process to tell us, and we will review open orders and future requests with that work in mind.
\nCopyright protects original creative works such as illustrations, photographs, written text and graphic designs. It does not protect short common phrases, names, ideas or facts by themselves. Brand names and logos are usually protected by trademark law rather than copyright; for those, our Intellectual Property Policy explains the process.
\nSend your notice by email to support@teetopia.shop with the subject line “DMCA Notice”, or by post to Teetopia, 2964 E Parkriver Dr, Boise, ID 83706, US. To be effective under the DMCA, your notice must include:
\nNotices that leave out required elements may not be actionable. If something is missing, we will reply and tell you what we need, so you can send a complete notice.
\n| Element | \nExample | \nRequired? | \n
|---|---|---|
| Original work | \n“My illustration ‘Lake Sunrise Bass’, published at my portfolio link” | \nYes | \n
| Location on our site | \n“Product page URL, second gallery image” | \nYes | \n
| Contact details | \nName, address, phone, email | \nYes | \n
| Good-faith statement | \n“I have a good-faith belief that this use is not authorised…” | \nYes | \n
| Accuracy statement under penalty of perjury | \n“The information is accurate and I am the owner or authorised…” | \nYes | \n
| Signature | \nTyped full name | \nYes | \n
| Evidence of ownership | \nRegistration number, original file, earlier publication date | \nHelpful, not required | \n
Customers personalise Teetopia items through the order notes box at checkout, using their own words and, for some designs, a photo. Our Terms of Service require that customers have the right to use any text or images they send us. When we receive a valid notice about customer-supplied content, we will not print that content, we will cancel affected unprinted items with a full refund to the customer within 7 days, and we will decline future orders that use the same work without permission.
\nCustomer photos are kept only to print the order and are deleted 30 days after delivery, as explained in our Privacy Policy. They are never displayed publicly on teetopia.shop.
\nIf material you provided was removed and you believe that was a mistake or a misidentification, or that you have permission or a legal right to use it, you may send a counter-notice to the same email or postal address. It must include:
\nWhen we receive a complete counter-notice, we send a copy to the person who sent the original notice. Unless they tell us they have filed a court action to stop the use of the material, we may restore the material within the time the DMCA allows, normally 10 to 14 business days after receiving the counter-notice.
\nWe may close accounts and refuse future orders from people who repeatedly provide material that infringes copyright, in appropriate circumstances.
\nUnder US law, anyone who knowingly makes a material misrepresentation in a notice or counter-notice may be liable for damages, including costs and legal fees. Before sending a notice, please consider whether the use might be authorised or allowed by law, for example as fair use. If you are unsure, you may want to speak with a lawyer.
\nThe Teetopia name, logo, page text and our own design artwork belong to Teetopia or are used with permission. If you believe your work has been used in our own designs without permission, use the same notice process. We take these reports seriously and review them with the same care.
\nUsually not. Logos and brand names are trademarks. Use the process in our Intellectual Property Policy; it asks for similar details.
\nYes, as a first step, and we will look. To act under the DMCA, though, we need the complete notice described in section 2.
\nThe DMCA process involves sharing the notice with the person who provided the material so they can respond. We share only what is needed for that process.
\nWe acknowledge complete notices within 24 hours on business days and act on them promptly after review. Most straightforward cases, such as a single product image, are resolved within a few business days. Counter-notices follow the timing described in section 5.
\nWe can only act on material hosted on teetopia.shop or on orders placed with us. For a copy on another site or marketplace, contact that site directly.
\nA photographer finds one of their lifestyle photos used on a product page. They send a notice with the page URL, a link to their original publication, their contact details, the two statements and a typed signature. We confirm receipt, remove the image, and replace it with our own artwork or a neutral placeholder. The product page stays online without the image.
\nAn illustrator learns that a customer sent their artwork for a custom tee. They send a notice describing the illustration and the order situation. We pause any unprinted order using that art, contact the customer, refund the affected items in full within 7 days and decline the design in future orders without written permission.
\nA notice names a design that the sender believes copies their work, but the design was created by the customer from their own family photo. The customer sends a counter-notice with the required statements. We forward it to the original sender and follow the counter-notice process in section 5.
\nIf you send us a photo or artwork to print, use pictures you took yourself or have permission to use: family snapshots, your own drawings, your team’s own artwork that you are authorised to use. Pictures found online, cartoon characters and professional photos usually belong to someone else. When in doubt, describe what you want in words in the order notes, and email us first if you are unsure.
\nDMCA notices and counter-notices: support@teetopia.shop, subject “DMCA Notice” or “DMCA Counter-Notice”. Post: Teetopia, 2964 E Parkriver Dr, Boise, ID 83706, US. We reply within 24 hours on business days. For other questions, see our Contact Us page.
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